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JumpCloud outage history and live incidents
Showing 2 of 3 incidents on Public
Resolved
Oct 23, 2026, 02:25 PM EDT
Status: investigating
We are currently investigating reports of errors when loading the JumpCloud User or Admin Portal. We will update with additional information within 30 minutes.
Duration: 2h 30mVendor update 1 day agoAdmin Console - US Region
Incident community checkThis incident
Resolved
Oct 22, 2026, 01:00 PM EDT
Status: investigating
We have identified an issue affecting device certificate issuance and renewal for customers in our US region, beginning at approximately 9:26 AM MT (15:26 UTC).
During this time, devices requesting a new or renewed device certificate may be unable to obtain one. This primarily affects newly enrolled devices and devices whose certificates are due for renewal. Devices with existing valid certificates are not affected and continue to function normally.
Duration: 38mVendor update 3 days agoAgent - US Region
Incident community checkThis incident
3 incidents visible (ongoing and monitoring). A free account unlocks resolved history and filters.