Rapid7 outage history and live incidents

Oct 8, 09:38 UTC
Resolved - This incident has been resolved.

Oct 8, 08:46 UTC
Monitoring - A fix has been implemented, and our monitoring indicates that services are recovering.
We will continue to closely monitor performance.

Oct 8, 08:00 UTC
Investigating - We are currently investigating an issue impacting Vulnerability Management.
Customers may experience increased latency loading Exposure Analytics components such as dashboards, reporting experiences and APIv4.

Our engineering teams are actively working to identify the cause and restore normal service.

Sep 30, 10:45 UTC
Resolved - This incident has been resolved.

Sep 30, 10:02 UTC
Investigating - We are investigating an issue causing delays in the generation of Alerts and Investigations in SIEM. Customers may see alerts and investigations appear later than expected. Data ingestion and log collection are not affected.

Our engineering teams are actively working to identify the cause.

Access to the Rapid7 Customer Support Portal has been restored and we are no longer seeing signs of impact. We will continue to monitor and would encourage you to contact your Rapid7 Account Team if you experience any further difficulty accessing the portal.