Twilio outage history and live incidents

THIS IS A SCHEDULED EVENT Nov 23, 20:00 PST - Nov 24, 00:00 PST

Oct 20, 19:20 PDT
Scheduled -

Twilio is conducting a planned maintenance from 23 November 2026 at 20:00 PST until 24 November 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.

THIS IS A SCHEDULED EVENT Nov 18, 21:00 PST - Nov 19, 03:00 PST

Sep 30, 16:04 PDT
Scheduled -

Our SMS carrier partner in the United States is conducting a planned maintenance from 18 November 2026 at 21:00 PST until 19 November 2026 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States long codes.

THIS IS A SCHEDULED EVENT Nov 18, 20:00 PST - Nov 19, 00:00 PST

Oct 20, 19:19 PDT
Scheduled -

Twilio is conducting a planned maintenance from 18 November 2026 at 20:00 PST until 19 November 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.

THIS IS A SCHEDULED EVENT Nov 16, 21:00 PST - Nov 17, 03:00 PST

Sep 30, 13:34 PDT
Scheduled -

Our SMS carrier partner in the United States is conducting a planned maintenance from 16 November 2026 at 21:00 PST until 17 November 2026 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States long codes.

THIS IS A SCHEDULED EVENT Nov 11, 20:00 PST - Nov 12, 00:00 PST

Oct 20, 19:19 PDT
Scheduled -

Twilio is conducting a planned maintenance from 11 November 2026 at 20:00 PST until 12 November 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via subset of long codes, short codes and toll free numbers.

THIS IS A SCHEDULED EVENT Nov 4, 22:00 PST - Nov 5, 00:00 PST

Oct 23, 04:36 PDT
Scheduled -

Our MMS carrier partner in the United States is conducting a planned maintenance from 04 November 2026 at 22:00 PST until 05 November 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via subset of United States short codes.

THIS IS A SCHEDULED EVENT Nov 4, 20:00 PST - Nov 5, 00:00 PST

Oct 20, 17:17 PDT
Scheduled -

Twilio is conducting a planned maintenance from 04 November 2026 at 20:00 PST until 05 November 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.

THIS IS A SCHEDULED EVENT Nov 3, 00:00 - 01:00 PST

Oct 23, 04:34 PDT
Scheduled -

Our SMS carrier partner in the United States is conducting a planned maintenance from 03 November 2026 at 00:00 PST until 03 November 2026 at 01:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to United States handsets via subset of United States short codes.

THIS IS A SCHEDULED EVENT Nov 2, 13:00 - 19:00 PST

Oct 14, 19:45 PDT
Scheduled -

The Vodafone network in Qatar is conducting a planned maintenance from 02 November 2026 at 13:00 PST until 02 November 2026 at 19:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Vodafone Qatar handsets.

THIS IS A SCHEDULED EVENT Nov 2, 09:00 - 14:00 PST

Oct 22, 22:28 PDT
Scheduled -

The Singtel network in Singapore is conducting a planned maintenance from 02 November 2026 at 09:00 PST until 02 November 2026 at 14:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Singtel Singapore handsets.

THIS IS A SCHEDULED EVENT Oct 29, 12:00 - 13:00 PDT

Oct 15, 04:17 PDT
Scheduled -

Our SMS carrier partner in Japan is conducting a planned maintenance from 29 October 2026 at 12:00 PDT until 29 October 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to NTT docomo Japan handsets.

THIS IS A SCHEDULED EVENT Oct 28, 21:00 - 22:00 PDT

Oct 19, 23:06 PDT
Scheduled -

The Verizon network in the United States is conducting a planned maintenance from 28 October 2026 at 21:00 PDT until 28 October 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets.

THIS IS A SCHEDULED EVENT Oct 28, 20:00 PDT - Oct 29, 00:00 PDT

Sep 4, 00:24 PDT
Scheduled -

Twilio is conducting a planned maintenance from 28 October 2026 at 20:00 PDT until 29 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.

THIS IS A SCHEDULED EVENT Oct 28, 20:00 PDT - Oct 29, 00:00 PDT

Sep 29, 08:15 PDT
Scheduled -

Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 28 October 2026 at 20:00 PDT until 29 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to United States handsets via subset of United States long codes.

THIS IS A SCHEDULED EVENT Oct 28, 13:00 - 17:00 PDT

Oct 2, 07:46 PDT
Scheduled -

The Tele2 network in Russia is conducting a planned maintenance from 28 October 2026 at 13:00 PDT until 28 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

THIS IS A SCHEDULED EVENT Oct 28, 12:30 - 14:00 PDT

Oct 23, 15:57 PDT
Scheduled - We are upgrading our infrastructure on October 28 2026, from 12:30 to 14:00 PDT to enhance system stability and scalability.

During this window customers may experience delays impacting the following functionalities:
- Email delivery for new sign-ups and upgraded accounts
- Account configuration and settings updates
- Processing of group unsubscribes
- Dedicated IP and IP pool changes

System functionality will resume normally once maintenance concludes. Thank you for your patience.

THIS IS A SCHEDULED EVENT Oct 28, 04:00 - 06:00 PDT

Oct 21, 10:05 PDT
Scheduled -

Our SMS carrier partner in France is conducting a planned maintenance from 28 October 2026 at 04:00 PDT until 28 October 2026 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from France handsets.

THIS IS A SCHEDULED EVENT Oct 27, 21:00 PDT - Oct 28, 02:00 PDT

Oct 19, 21:29 PDT
Scheduled -

The Verizon network in the United States is conducting a planned maintenance from 27 October 2026 at 21:00 PDT until 28 October 2026 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Verizon United States handsets.

THIS IS A SCHEDULED EVENT Oct 27, 20:00 - 22:00 PDT

Oct 23, 03:40 PDT
Scheduled -

Our SMS carrier partner in Spain is conducting an emergency maintenance from 27 October 2026 at 20:00 PDT until 27 October 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Spain handsets.

THIS IS A SCHEDULED EVENT Oct 27, 15:00 - 16:30 PDT

Oct 21, 13:43 PDT
Scheduled -

Our SMS carrier partner in Portugal is conducting a planned maintenance from 27 October 2026 at 15:00 PDT until 27 October 2026 at 16:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Portugal handsets.

THIS IS A SCHEDULED EVENT Oct 27, 10:00 - 13:00 PDT

Oct 23, 02:50 PDT
Scheduled -

The XL Axiata network in Indonesia is conducting a planned maintenance from 27 October 2026 at 10:00 PDT until 27 October 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to XL Axiata Indonesia handsets.

THIS IS A SCHEDULED EVENT Oct 26, 19:00 PDT - Oct 27, 04:00 PDT

Oct 20, 16:04 PDT
Scheduled -

Our service partner is conducting a planned maintenance from 26 October 2026 at 19:00 PDT until 27 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: AT&T Mobility United States, Sprint United States, T-Mobile United States, Verizon Wireless United States.

Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes

THIS IS A SCHEDULED EVENT Oct 26, 13:00 - 17:00 PDT

Oct 2, 07:46 PDT
Scheduled -

The Tele2 network in Russia is conducting a planned maintenance from 26 October 2026 at 13:00 PDT until 26 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

THIS IS A SCHEDULED EVENT Oct 26, 11:20 - 14:00 PDT

Oct 20, 06:49 PDT
Scheduled -

The Sotovaja Svjaz MOTIV network in Russia is conducting a planned maintenance from 26 October 2026 at 11:20 PDT until 26 October 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Sotovaja Svjaz MOTIV Russia handsets.

THIS IS A SCHEDULED EVENT Oct 26, 10:00 - 14:00 PDT

Oct 22, 01:52 PDT
Scheduled -

The StarHub network in Singapore is conducting a planned maintenance from 26 October 2026 at 10:00 PDT until 26 October 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to StarHub Singapore handsets.