Worldpay outage history and live incidents

Status: investigating We are currently aware of a technical issue with a third-party that may be causing transaction processing errors for Mastercard on the Latin America (LatAm) - Argentina platform. Technical resources are monitoring the issue and will provide updates as received.

Status: investigating We are currently aware of a technical issue with a third-party that may be causing transaction processing errors on the LatAm - Acquiring (Argentina) platform. Technical resources are monitoring the issue and will provide updates as received.

Status: resolved 3D Secure authentication attempts were intermittently going to error when processing through Cardinal.

Status: investigating We are currently experiencing a technical issue with Portals & Reporting. iQ users may receive an error message when trying to view the settlement summary widget within the reconciliation section. Technical resources are working to identify and resolve the issue as a matter of priority.

Status: resolved There was an increase in failures for EFT POS transactions processing on the Access Worldpay and Worldwide Payment Gateway (WPG) platforms. Some EFT POS transactions may have been declined. The issue was resolved without intervention from Worldpay technical resources. All Worldpay systems were operating normally throughout the duration of the incident. Worldpay will continue to actively monitor the environment for stability.

Status: investigating We are currently aware of a technical issue with a third-party issuer, that may be causing transaction processing errors on the Worldwide Payment Gateway (WPG). Technical resources are monitoring the issue and will provide updates as received.

Status: investigating We are currently aware of a technical issue with a third-party that may be causing transaction authorization failures. Technical resources are monitoring the issue and will provide updates as received.

Status: resolved Worldpay technical resources identified that a scheduled changed caused an unexpected impact, changes were made to the configuration to mitigate the issue. Worldpay will continue to monitor the processing environment for stability.

Status: resolved There was a third-party incident which caused transaction authorization failures on the Latin American Acquiring (LatAM) platform for Mexico when processing through Prosa from 15:51 ET until 15:54 ET. The issue was resolved without intervention from Worldpay technical resources. Worldpay will continue to actively monitor the environment for stability.