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Xero outage history and live incidents
Showing 9 of 9 incidents on Public
Resolved
Oct 15, 2026, 02:19 AM EDT
Status: investigating
We are aware that some customers trying to purchase and manage subscriptions in Xero are experiencing an error. Our team is investigating this with urgency.
Duration: 36mVendor update 10 days agoXero Platform and Settings
Incident community checkThis incident
Resolved
Oct 14, 2026, 12:33 AM EDT
Status: investigating
We are aware some customers trying to navigate in Xero and generate invoices and PDFs are experiencing errors. Our team is investigating this with urgency.
Duration: 25mVendor update 11 days agoXero Platform and Settings
Incident community checkThis incident
Resolved
Oct 12, 2026, 08:20 PM EDT
Status: resolved
We've become aware of a brief issue in Xero Partner Hub where customers in AU and NZ were experiencing slowness and errors. Our Product Team are investigating what caused this and the Xero Partner Hub is operational now.
Incident community checkThis incident
Resolved
Oct 8, 2026, 10:30 PM EDT
Status: resolved
We've become aware of a brief issue in Xero Partner Hub where customers in AU and NZ were experiencing slowness and errors. Our Product Team are investigating what caused this and the Xero Partner Hub is operational now.
Duration: <1mVendor update 16 days ago
Incident community checkThis incident
Resolved
Oct 1, 2026, 08:30 PM EDT
Status: identified
We're aware that some US customers may experience slowness when using US Payroll in Xero due to an issue on Gusto's side. Gusto is currently investigating and working on a fix. We'll provide an update as soon as we can.
Duration: 2h 53mVendor update 23 days agoUS Payroll, powered by Gusto
Incident community checkThis incident
Resolved
Sep 29, 2026, 11:36 PM EDT
Status: identified
We're aware that some customers may experience errors when accessing Jobs and Contractors using US Payroll in Xero due to an issue on Gusto's side. Gusto have identified the cause and currently working on a fix.
Duration: 6h 38mVendor update 25 days agoUS Payroll, powered by Gusto
Incident community checkThis incident
Resolved
Sep 29, 2026, 10:32 AM EDT
Status: investigating
HMRC have let us know they're having an issue with their services. We have confirmed that this is impacting MTD IT and MTD VAT but may be impacting other services too. We will update as we receive more information from HMRC.
Duration: 59mVendor update 26 days agoTax Reporting - UK VAT & MTD
Incident community checkThis incident
Resolved
Sep 28, 2026, 05:23 PM EDT
Status: identified
We're aware that customers are currently unable to access US Payroll in Xero, due to an issue on Gusto's side.
Our Product Team is working with Gusto to restore service. This is our top priority and we will update you as soon as we can.
Duration: 51mVendor update 27 days agoUS Payroll, powered by Gusto
Incident community checkThis incident
Resolved
Sep 27, 2026, 08:28 PM EDT
Status: identified
Our team are aware of an issue with the ATO where customers cannot file tax returns or STP filings. We are monitoring the outage and will work to keep you update as the ATO works to resolve the issue.
Duration: 25mVendor update 27 days agoTax Reporting - BAS, TPAR
Incident community checkThis incident
9 incidents visible (ongoing and monitoring). A free account unlocks resolved history and filters.